Frequently Asked Questions
How long does the delivery take?
The average shipping time is: 5-8 business days.
Do you receive a tracking number?
Yes! All orders receive a tracking number to follow the shipment via DHL or DPD.
Can I exchange the goods?
For most products, we offer an exchange. Please contact us by email at: info@latello.co
How can I contact Latello?
Our customer service is available 7 days a week. Whether you have questions about our products, need help with your order, or want to return an item – our team is always here for you.
Our customer service is available Monday to Friday from 8:00 AM to 6:00 PM!Average response time: 24 hours